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Once your order ships, you'll receive a tracking number via email. You can track your order at https://metanailcomplexpro.com/order-tracking or through your carrier's website. If you haven't received tracking information within 3 business days of ordering, please contact us with your order number.

Domestic orders (US) typically arrive within 5-10 business days after processing (1-3 business days). International orders take 8-15 business days. During promotional periods or holidays, shipping may take slightly longer. Free shipping is available on multi-bottle orders within the United States.

We offer a comprehensive 60-day money-back guarantee on all purchases. If you're not satisfied with MetaNail Complex Pro Serum for any reason, contact us within 60 days of purchase for a full refund. Both used and unused bottles are eligible. For complete details, visit our Refund Policy page.

To request a refund, email us at [email protected] with "Refund Request" in the subject line. Include your order number, purchase date, and the email address used for your order. We'll send you return shipping instructions within 24-48 hours.

MetaNail Complex Pro Serum is formulated with 100% natural, plant-based ingredients and is manufactured in FDA-registered, GMP-certified facilities in the USA. It contains no harsh chemicals, parabens, or sulfates. However, if you're pregnant, nursing, or have a medical condition, consult your healthcare provider before use. Always perform a patch test when trying new products.

One bottle of MetaNail Complex Pro Serum typically lasts 30 days with regular use as directed (applying to affected nails twice daily). For best results, we recommend consistent use for at least 60-90 days to see significant improvements in nail health and appearance.

Order changes or cancellations must be requested within 24 hours of purchase, before the order enters processing. Contact us immediately at [email protected] with "URGENT - Order Change" in the subject line. Once an order has shipped, it cannot be cancelled, but you can return it under our 60-day guarantee.

Yes, we ship to most countries worldwide. International shipping typically takes 8-15 business days. Please note that customers are responsible for any customs duties, taxes, or import fees charged by their country. International orders are subject to the same 60-day guarantee, though return shipping costs are the customer's responsibility.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other payment methods through our secure payment processor ClickBank. All transactions are encrypted and secure. We do not store your complete credit card information.

First, check your spam/junk folder. Confirmation emails from ClickBank sometimes get filtered. If you still can't find it, contact us with your name, email address used for purchase, and approximate order date. We'll help locate your order and resend confirmation. Keep your receipt from ClickBank as proof of purchase.