Terms and Conditions

📖 1. Definitions and Interpretation

For the purposes of these Terms and Conditions, the following definitions apply:

• "Product" refers to MetaNail Complex Pro Serum, including all variations, packages, and bonus items offered for sale on our website.
• "Website" means https://metanailcomplexpro.com and all associated pages, subdomains, and digital properties.
• "User" or "Customer" means any individual who accesses our website, browses content, or purchases our products.
• "Order" refers to your purchase request for one or more Products through our website.
• "Agreement" means these Terms and Conditions, together with our Privacy Policy and Refund Policy.
• "Payment Processor" refers to ClickBank, our authorized third-party payment service provider.
• "Services" includes customer support, order processing, shipping, and all related activities.

✅ 2. Acceptance of Terms

By accessing our website, browsing our content, or placing an order, you acknowledge and agree that:

• You have read, understood, and agree to be bound by these Terms and Conditions in their entirety
• You have reviewed our Privacy Policy and consent to our data collection and processing practices
• You have reviewed our Refund Policy and understand the conditions for returns and refunds
• You agree to comply with all applicable laws and regulations in your jurisdiction
• You accept full responsibility for your use of the Product and any consequences thereof

👤 3. Eligibility and Age Requirements

3.1 Age Restrictions

You must be at least 18 years of age to purchase products from our website. By placing an order, you represent and warrant that:

• You are at least 18 years old or the age of majority in your jurisdiction
• You have the legal capacity to enter into binding contracts
• All information you provide is accurate, current, and complete
• You will maintain the accuracy of such information

3.2 Product Use Restrictions

MetaNail Complex Pro Serum is intended for use by adults only. Our products are not intended for use by:

• Children under 18 years of age
• Individuals with known allergies to any listed ingredients
• Pregnant or nursing women without consulting a healthcare provider
• Individuals with severe medical conditions affecting nails or skin without medical supervision

🧪 4. Product Information and Description

4.1 Product Description

MetaNail Complex Pro Serum is a cosmetic product formulated with natural ingredients to support nail and foot health. The product:

• Contains a 20-in-1 blend of plant-based ingredients including vitamins, botanical extracts, and natural oils
• Is designed for topical application to nails and surrounding skin
• Is manufactured in FDA-registered, GMP-certified facilities in the United States
• Contains no harsh chemicals, parabens, sulfates, or synthetic fragrances
• Is vegan, non-GMO, and gluten-free

4.2 Not a Medical Treatment

MetaNail Complex Pro Serum is a cosmetic product, not a drug or medical treatment. It is not intended to diagnose, treat, cure, or prevent any disease, including but not limited to:

• Onychomycosis (nail fungus) as defined by medical authorities
• Bacterial infections
• Systemic diseases affecting nails
• Chronic medical conditions

4.3 Results May Vary

Individual results may vary based on factors including but not limited to:

• Severity of nail condition
• Consistency of product use
• Individual biology and health status
• Environmental factors
• Lifestyle and dietary habits

🛒 5. Ordering and Payment Terms

5.1 Placing an Order

When you place an order on our website, you agree that:

• You are making an offer to purchase the Product subject to these Terms
• All information provided (name, address, email, phone, payment details) is accurate and complete
• You authorize us to share necessary information with our Payment Processor
• You are legally capable of entering into binding contracts
• You will use the Product in accordance with all applicable laws

5.2 Order Confirmation

Upon placing an order, you will receive:

• An order confirmation email with order details and order number
• A receipt from our Payment Processor (ClickBank)
• Shipping confirmation with tracking information once your order ships

Please verify all information in your order confirmation. Contact us immediately at [email protected] if you notice any errors.

5.3 Order Acceptance and Rejection

We reserve the right to accept or reject any order at our sole discretion for reasons including but not limited to:

• Product unavailability or stock limitations
• Pricing or product description errors
• Payment authorization failure
• Suspected fraudulent activity
• Violation of these Terms and Conditions
• Inability to deliver to specified address
• Compliance with legal or regulatory requirements

If we reject or cancel your order, we will notify you via email and provide a full refund of any amounts charged.

💳 6. Pricing and Payment Processing

6.1 Product Pricing

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated. Pricing includes:

• The cost of the Product itself
• Standard packaging materials
• Digital bonuses (where applicable)

Pricing does not include:

• Shipping and handling fees (unless specifically stated as "free shipping")
• International customs duties, taxes, or import fees (customer's responsibility)
• Special delivery requests or expedited shipping fees

6.2 Promotional Pricing and Discounts

Promotional pricing, discounts, and special offers:

• Are subject to availability and time limitations
• Cannot be combined with other offers unless explicitly stated
• May be modified or discontinued at any time without notice
• Are non-transferable and non-redeemable for cash
• May have specific terms and conditions attached

6.3 Payment Processing via ClickBank

All payments are securely processed through ClickBank, our authorized Payment Processor. ClickBank:

• Maintains PCI DSS Level 1 compliance for secure payment processing
• Accepts major credit cards, debit cards, and other payment methods
• Handles all payment authorization and fraud prevention
• Provides secure payment receipts and transaction records
• Manages refund processing according to our Refund Policy

We do not store or have access to your complete credit card information. For ClickBank's security and privacy practices, review their Privacy Policy.

6.4 Payment Authorization

By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided
• Sufficient funds or credit are available to complete the transaction
• All payment information is accurate and current
• You authorize us to charge the total amount to your payment method

📦 7. Shipping and Delivery

7.1 Shipping Methods and Timeframes

We offer the following shipping options:

7.2 Shipping Address Accuracy

You are responsible for providing accurate, complete shipping information. Please ensure:

• The shipping address is correct and complete
• Apartment, suite, or unit numbers are included if applicable
• The recipient name matches the delivery location
• Phone number is accurate for delivery contact

We are not responsible for delays or non-delivery caused by incorrect address information provided by the customer.

7.3 Delivery Issues and Lost Packages

If you experience delivery issues:

• Package Not Received: Contact us within 30 days of estimated delivery date
• Damaged Package: Document damage with photos and notify us within 7 days of receipt
• Wrong Item Received: Contact us immediately with order details and photos
• Tracking Shows Delivered But Not Received: Check with neighbors, building management, or local post office before contacting us

For tracking and delivery issues, contact us at [email protected] with your order number.

7.4 International Orders

For international orders:

• You are responsible for all customs duties, taxes, and import fees
• Customs clearance may cause delivery delays beyond our control
• Some countries may have import restrictions on cosmetic products
• Refusal to accept or pay customs fees will not result in a refund of shipping charges
• International orders may not be eligible for our standard refund policy

💰 8. Refund and Return Policy

8.1 60-Day Money-Back Guarantee

We offer a comprehensive 60-day money-back guarantee on all purchases. You may request a full refund within 60 days of purchase if you are not satisfied with the Product for any reason.

8.2 Refund Eligibility

To be eligible for a refund:

• Request must be made within 60 days of the original purchase date
• You must contact customer support with your order number and reason for return
• Refund applies to both used and unused bottles
• Original shipping charges are non-refundable (unless product was defective)
• You are responsible for return shipping costs (unless product was defective or incorrect)

8.3 How to Request a Refund

To initiate a refund:

1. Email us at [email protected] with subject line "Refund Request"
2. Include your order number, purchase date, and reason for return
3. We will provide you with return shipping instructions and address
4. Ship the product to the provided address (keep tracking information)
5. Once we receive and process your return, your refund will be issued

8.4 Refund Processing

Refund processing details:

• Refunds are processed through ClickBank within 5-10 business days of receiving your return
• Refunds are issued to the original payment method used for purchase
• It may take 5-10 additional business days for the refund to appear in your account, depending on your bank
• You will receive email confirmation once your refund has been processed

8.5 Non-Refundable Items

The following items are non-refundable:

• Shipping and handling fees (unless product was defective)
• Digital bonuses that have been downloaded or accessed
• Products damaged due to misuse, abuse, or improper storage
• Products purchased from unauthorized third-party sellers

⚕️ 9. Product Disclaimers and Medical Advice

9.1 Not FDA-Evaluated Claims

FDA DISCLAIMER: The statements made regarding MetaNail Complex Pro Serum have not been evaluated by the U.S. Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure, or prevent any disease.

9.2 Cosmetic Product Classification

MetaNail Complex Pro Serum is classified as a cosmetic product under FDA regulations. It is intended to:

• Support the appearance of healthy nails
• Provide moisturization and hydration to nails and surrounding skin
• Deliver vitamins, minerals, and botanical extracts topically
• Enhance the cosmetic appearance of nails

It is NOT intended to:

• Treat, cure, or prevent medical conditions or diseases
• Replace medical treatments prescribed by healthcare professionals
• Function as a pharmaceutical or therapeutic agent
• Alter the structure or function of the body

9.3 Medical Consultation Required

You MUST consult a qualified healthcare provider before using this product if you:

• Are pregnant, nursing, or planning to become pregnant
• Have any diagnosed medical conditions affecting nails, skin, or feet
• Are taking prescription medications or undergoing medical treatment
• Have allergies or sensitivities to botanical ingredients or essential oils
• Have diabetes, immune system disorders, or circulatory problems
• Have open wounds, severe infections, or skin conditions in the application area

9.4 Not a Substitute for Medical Care

This product is NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified healthcare provider with questions regarding:

• Medical conditions or symptoms
• Medication interactions
• Treatment options
• Product suitability for your specific health situation

For medical information about nail health, consult resources such as the American Academy of Dermatology or the American Podiatric Medical Association.

9.5 Potential Allergic Reactions

While our product uses natural ingredients, allergic reactions are possible. Stop use immediately and seek medical attention if you experience:

• Severe itching, burning, or stinging
• Redness, swelling, or inflammation
• Rash, hives, or blistering
• Difficulty breathing or swallowing
• Any unusual or severe symptoms

9.6 Results and Testimonials Disclaimer

Testimonials, before-and-after photos, and user experiences shared on our website:

• Represent individual results that may not be typical
• Are not guarantees of specific outcomes
• May reflect optimal conditions not applicable to all users
• Should not be interpreted as medical endorsements or claims
• Do not constitute professional medical opinions

Individual results vary based on numerous factors including genetics, lifestyle, diet, consistency of use, and severity of initial condition.

©️ 10. Intellectual Property Rights

10.1 Ownership of Content

All content on our website, including but not limited to text, graphics, logos, images, videos, audio, software, code, design, and product formulations, is the exclusive property of MetaNail Complex Pro or its licensors and is protected by:

• U.S. and international copyright laws
• Trademark laws and regulations
• Trade secret and proprietary rights
• Other intellectual property protections

10.2 Trademarks

The following are trademarks or service marks of MetaNail Complex Pro:

• "MetaNail Complex Pro"
• "MetaNail Serum Pro"
• Our logo and brand designs
• Product packaging and trade dress

You may not use these trademarks without our prior written permission.

10.3 Prohibited Uses

You may not, without our express written consent:

• Reproduce, duplicate, copy, or redistribute any content from our website
• Sell, rent, license, or otherwise commercialize our content or products
• Create derivative works based on our content or product formulations
• Reverse engineer, decompile, or attempt to extract source code from our website
• Remove or alter copyright notices, trademarks, or proprietary markings
• Use our content for competitive or commercial purposes
• Frame, mirror, or create links that misrepresent our brand

10.4 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and view our website for personal, non-commercial use
• Print or download content solely for personal reference
• Share links to our website on social media (without alteration)

This license does not include any resale or commercial use of our website or content.

10.5 Copyright Infringement Claims

If you believe your copyright has been infringed on our website, contact us with:

• A description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (name, address, phone, email)
• A statement of good faith belief that use is not authorized
• A statement under penalty of perjury that the information is accurate
• Physical or electronic signature of the copyright owner or authorized agent

Send copyright notices to: [email protected] with subject "Copyright Notice"

⚠️ 11. User Conduct and Prohibited Activities

11.1 Acceptable Use

You agree to use our website and products only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any local, state, national, or international law or regulation
• Infringe upon the intellectual property rights of MetaNail Complex Pro or others
• Transmit any viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of our website
• Collect or harvest personal information about other users
• Use automated systems (bots, scrapers) to access our website
• Impersonate any person or entity or misrepresent your affiliation

11.2 Prohibited Commercial Activities

You may not:

• Resell, redistribute, or commercialize our products without authorization
• Purchase products for resale on third-party platforms (Amazon, eBay, etc.)
• Create counterfeit or imitation products using our brand or formulations
• Use our products or brand in multi-level marketing schemes
• Make false or misleading claims about our products
• Use our trademarks, logos, or content for commercial purposes

11.3 Account Security

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information is accurate and current

11.4 Consequences of Violations

Violation of these terms may result in:

• Immediate termination of your account and access to our website
• Cancellation of pending or future orders
• Legal action to recover damages and enforce our rights
• Reporting to law enforcement authorities when applicable
• Injunctive relief to prevent ongoing or future violations

🛡️ 12. Limitation of Liability

12.1 No Warranties

Our website and products are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties or representations, express or implied, regarding:

• The accuracy, completeness, or reliability of content on our website
• The results you will achieve from using our products
• The uninterrupted or error-free operation of our website
• The correction of defects or errors
• The security of data transmission or storage

We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and title.

12.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, METANAIL COMPLEX PRO SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage arising from product use
• Damages resulting from your inability to use the website or products
• Damages caused by third-party services or payment processors
• Any damages exceeding the amount you paid for the product

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability) and even if we have been advised of the possibility of such damages.

12.3 Maximum Liability Cap

In no event shall our total cumulative liability to you for all claims arising from or related to these Terms or your use of our products exceed the amount you actually paid to us for the product in the six (6) months preceding the claim.

12.4 State Law Variations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

🤝 13. Indemnification

You agree to indemnify, defend, and hold harmless MetaNail Complex Pro, its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, damages, losses, costs, expenses (including reasonable attorneys' fees), and liabilities arising from or related to:

• Your use or misuse of our products or website
• Your violation of these Terms and Conditions
• Your violation of any third-party rights, including intellectual property rights
• Your violation of any applicable laws or regulations
• Any false or misleading information you provide
• Your unauthorized commercial use of our products or brand
• Any negligent or wrongful conduct on your part

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate fully with us in asserting any available defenses.

🔐 14. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

14.1 Data Collection and Use

By using our website and purchasing products, you consent to:

• Collection of personal information as described in our Privacy Policy
• Processing of your data for order fulfillment and customer service
• Sharing of necessary information with our payment processor and shipping partners
• Use of cookies and tracking technologies as disclosed in our Privacy Policy
• Receipt of transactional emails related to your orders

14.2 Marketing Communications

With your consent, we may send you:

• Promotional emails about new products and special offers
• Educational content about nail health and wellness
• Surveys and requests for feedback

You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us.

14.3 Your Privacy Rights

Depending on your location, you may have rights under data protection laws including GDPR and CCPA. For detailed information about your privacy rights and how to exercise them, please review our Privacy Policy.

🔗 15. Third-Party Links and Services

15.1 External Links

Our website may contain links to third-party websites, services, or resources for informational purposes. These links do not constitute endorsement, approval, or responsibility for:

• The content, accuracy, or opinions expressed on third-party websites
• The privacy practices or security of external sites
• Any products, services, or information offered by third parties
• Any damages or losses resulting from your use of third-party sites

You access third-party websites at your own risk and should review their terms and privacy policies.

15.2 Third-Party Services

We use third-party services including:

• ClickBank for payment processing - ClickBank Terms
• Shipping carriers for product delivery
• Analytics services for website optimization
• Email service providers for communications

Your use of these services is subject to their respective terms and privacy policies.

15.3 No Liability for Third Parties

We are not responsible or liable for:

• Actions or omissions of third-party service providers
• Delays, errors, or failures caused by third parties
• Third-party breaches of security or data
• Quality, accuracy, or reliability of third-party services

⚖️ 16. Dispute Resolution and Arbitration

16.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will work in good faith to resolve disputes amicably within 30 days.

16.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising from or relating to these Terms or your purchase of products shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

16.3 Arbitration Terms

• Arbitration will be conducted by a single arbitrator
• The arbitrator's decision will be final and binding
• Arbitration will take place in the United States
• Each party bears its own costs and fees unless otherwise awarded
• The arbitrator may not consolidate claims or conduct class proceedings

16.4 Class Action Waiver

YOU AND METANAIL COMPLEX PRO AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR OTHER REPRESENTATIVE PROCEEDINGS. All disputes must be brought on an individual basis.

16.5 Small Claims Court Exception

Either party may bring an individual action in small claims court if the claim qualifies and remains in small claims court.

📜 17. Governing Law and Jurisdiction

17.1 Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of [State Name], without regard to its conflict of law provisions.

17.2 Venue

Subject to the arbitration agreement in Section 16, you agree that any legal action or proceeding shall be brought exclusively in the federal or state courts located in [County, State], and you consent to the personal jurisdiction of such courts.

17.3 International Users

If you access our website or purchase products from outside the United States, you do so at your own risk and are responsible for compliance with local laws in your jurisdiction.

🔄 18. Modifications to Terms

18.1 Right to Modify

We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting to our website.

18.2 Notification of Changes

When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on our website homepage
• Send email notification to registered customers (for significant changes)

18.3 Your Acceptance of Changes

Your continued use of our website or purchase of products after changes are posted constitutes your acceptance of the modified Terms. If you do not agree with the changes, you must stop using our website and contact us to cancel any pending orders.

18.4 Reviewing Terms

We encourage you to review these Terms periodically. The most current version will always be available at https://metanailcomplexpro.com/terms-and-conditions.

✂️ 19. Severability and Waiver

19.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

19.2 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver shall be deemed a continuing waiver or waiver of any other right or provision. Any waiver must be in writing and signed by us.

19.3 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and MetaNail Complex Pro regarding your use of our website and purchase of products. They supersede all prior or contemporaneous communications, agreements, or understandings, whether written or oral.

19.4 Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations without our prior written consent. We may assign these Terms at any time without restriction. Any attempted assignment in violation of this section shall be void.

19.5 Headings

Section headings in these Terms are for convenience only and shall not affect the interpretation of any provision.

📧 20. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

📚 Additional Legal and Consumer Resources

For more information about consumer rights, legal protections, and health regulations, consult these authoritative resources:

• Federal Trade Commission (FTC): Advertising and Marketing Guidelines
• U.S. Food and Drug Administration (FDA): Cosmetics Regulations
• Better Business Bureau (BBB): Consumer Resources
• Consumer Financial Protection Bureau: Consumer Rights Information
• National Institutes of Health (NIH): Health Information